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position Telecaller

Job Description:

A telecaller is one who makes outbound calls to inform or promote the company’s product or service. They are responsible for carrying out and handling the sales deals entirely over the phone.

Number Of Positions: 2

Requirements

Strong communication abilities

Exceptional communication and the capacity to switch up speaking approach

The capacity to adjust to challenging circumstances

The capacity to adjust to challenging circumstances

Having a firm understanding of the products or services the business provides

Ability to listen and solve problems

Ability to cope with rejection while remaining calm

Outstanding capacity to manage conflicts and address grievances during negotiations

Responsibilities

Interacting via various channels, such as live chat, emails, social media and direct calls

Modifying sales pitches in response to customer demand

Acquiring and retaining contact information databases

Put forward suggestions in accordance with the requirements of the consumer

Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action