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Find answers to common questions about usage, exams, and technical issues — all in one place for quick help
Chatbot
An intelligent in-app chatbot that provides instant answers to queries on exams, payments, or technical issues, with SMS support for users with limited internet access.
SMS-Based Support (Hybrid Offline-Online)
For users with poor or no internet, allow sending queries or requests via SMS.
Your support team can reply via SMS or app notifications when the user goes online.
Doubt-Solving
Forum
User posts query in any language (e.g., Marathi, Hindi, English, etc.)
Technical assistance team will respond/answer in the same language as the user.